CHORUS
Brief
Chorus is a conversation intelligence platform that helps sales, marketing, and customer success teams analyze customer interactions. With advanced machine learning, it offers features like sales call analysis, onboarding, deal intelligence, and market insights. Integrated with ZoomInfo, Chorus enables users to view contact history and refine outreach strategies, making it a valuable tool for improving sales and customer engagement.
Key Benefits
Capture and analyze customer interactions for sales insights.
Instant sales call analysis with transcriptions and insights.
Improve on-boarding and sales enablement with winning behaviors.
Enhance deal intelligence & relationship management for better forecasting.
Utilize market intelligence for strategic decisions.
Integrate ZoomInfo's connected intelligence for data-driven outreach.
Save time on evaluations and streamline processes.
Foster cross-team communication and collaboration.
Customize permissions and team structure.
Seamless integration with platforms like Zoom.
Pros
Better data quality
More sales insights
Saves time
Improved targeting
Streamlined workflow
Cons
Additional costs
Need for training
Possible compatibility issues
Unlock the Secret to Desired Outcome: Navigating the AI Revolution: Transforming Sales and Marketing Strategies 2024
Integrations
CRM Integrations: Salesforce, HubSpot.
Marketing Automation: Marketo, Pardot.
Sales Engagement: Outreach, SalesLoft.
Data Visualization: Tableau, Power BI.
Customer Success: Gainsight, Totango.
Collaboration: Slack, Microsoft Teams.
API Integrations: Custom solutions using Chorus and ZoomInfo APIs.
Product Updates
Faster data synchronization
Expanded data fields
Integration with more CRM systems
Advanced analytics features
