PEGASYSTEMS
Brief
PegaSystems Inc. provides BPM and CRM solutions. It has offices in Cambridge, Massachusetts, and other places. Pega's primary offering is the Pega Platform, a comprehensive software suite designed to help organizations automate, optimize, and manage their business processes. The platform is built on a unified architecture. This allows for BPM, CRM, case management, and AI capabilities to be integrated.
Key Benefits
Low-code platform
AI-powered decisioning
Workflow automation
Adaptable to change
Maximizes value
Simplifies service
Boosts efficiency
Generative AI-powered capabilities
Industry-leading clients
Build for Change
Pega demos available
Free trial option
Pros
Rapid application development
Scalable and robust platform
Built-in AI and automation capabilities
Strong case management features
Extensive integration options
Industry-specific solutions
Low-code/no-code support
Continuous improvement through updates
Cons
Limited developer community
Less customizable than open-source solutions
Can be resource-intensive
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Integrations
ERP systems (e.g., SAP, Oracle, Microsoft Dynamics)
CRM systems (e.g., Salesforce, Microsoft Dynamics CRM)
Content management systems (e.g., SharePoint, OpenText, IBM FileNet)
Document management systems (e.g., Laserfiche, DocuWare, M-Files)
Accounting software (e.g., QuickBooks, Sage, Xero)
Human resources software (e.g., Workday, BambooHR, ADP)
Google Drive, Dropbox, and Box are cloud storage platforms.
Email clients (e.g., Microsoft Outlook, Gmail, Lotus Notes)
Business intelligence tools (e.g., Tableau, Power BI, QlikView)
Robotic Process Automation (RPA) platforms (e.g., UiPath, Blue Prism, Automation Anywhere)
E-signature solutions (e.g., DocuSign, Adobe Sign, HelloSign)
Product Updates
Pega Infinity update: Enhanced scalability & security
Better UX: Modern UI & responsive design
DevOps integration: Faster development cycles
Industry solutions: Expanded offerings
