GoToMeeting
Brief
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients, or colleagues via the Internet in real-time.
Key Benefits
User-Friendly: Easy to set up and join meetings
High Quality: HD video and clear audio
Screen Sharing: Present and demonstrate easily
Mobile Access: Join meetings from anywhere
Recording: Record sessions for later review
Calendar Integration: Schedule meetings with ease
Security: Robust encryption for secure meetings
International Support: Over 50 countries' dial-in numbers
Integrated Chat: Direct messaging between participants
Webinar Capabilities: Host larger audiences and public events
Interactive Features: Polls and hand-raising for engagement
Transcription: Automatic transcription for easy review
Features
User-Friendly: Intuitive interface
High-Quality Audio/Video: Enhances communication
Mobile Access: Join from anywhere
Calendar Integration: Easy scheduling
Security: Robust encryption
Transcription Services: Automatic meeting transcription
Drawbacks
Cost: May be expensive for small businesses
Limited Customization: Fewer customization options compared to some competitors
Dependence on Internet Connection: Quality depends on participants' internet speed
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Integrations
API integration for easy implementation
Mobile app integration on Android and iOS
Web application integration using JavaScript libraries
Voice assistant integration for improved accuracy
Call center analytics integration for better performance
Audio and video transcription for searchable text
Real-time captioning on video conferencing platforms
CRM and ERP system integration for streamlined processes
IoT device integration for voice control
Data analytics integration for valuable insights
Product Updates
Added "Miro Whiteboard Sharing" feature
Retired the older GoToMeeting experience
Now allows up to 50 cameras to be shared during a web meeting
Fixed an issue with the "New Virtual Backgrounds" selection
Added microphone testing feature