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Livechat

Brief


Today's world has a need for instant communication. Livechat, a real-time communication tool, is an effective solution. People are connected through technology. It's not just his ability to connect with people, but his ability to do so even if he's thousands of miles apart, or if he's sleeping or on vacation in a different time zone. This makes him so special and unique.

Livechat

Key Benefits


  • Web live chat software for businesses

  • Used by 37,000+ companies worldwide

  • Free 14-day trial

  • Omnichannel messaging & automation

  • Integrates with 200+ tools

  • Capture leads & track sales

  • Powerful chat tools for superb customer experience

  • AI chatbot & human touch balance

  • 75M chats/month, 200K support reps

  • Positive testimonials & industry leader endorsements

  • LiveChat Platform for remarkable experiences

  • 24/7 Support Heroes team

  • Other products: chatbot, helpdesk, KnowledgeBase

  • Apps for various devices/platforms



Pros


  • Real-time assistance

  • Higher customer satisfaction

  • Cost-effective

  • Multitasking capabilities

  • Improved conversions

  • Competitive advantage

  • Proactive engagement

  • Easy implementation

  • Accessible communication



Cons


  • Limited availability

  • Internet dependence

  • Training requirements

Integrations


  • Google Business Messages: gain leads through chat in Google Search and Maps

  • Twitter Direct Messages: integrate with LiveChat for a single messaging platform

  • WhatsApp integration: access 2 billion+ monthly active users

  • Real-time chat translations: effortless communication with customers

  • Video chat: visually discuss problems instead of just text

  • Clearbit integration: enrich customer data and context

  • Stripe: process payments within chat

  • Microsoft Dynamics Cases: connect your contact base

  • Surveys: gather customer opinions

  • SneakPeak: transform links into visual previews

  • Integrates with 200+ services



Product Updates


  • Improved AI integration

  • Video chat feature

  • Customizable chat widgets

  • Advanced analytics dashboard

Livechat

Get in touch

We can't wait to hear from you!

533, Bay Area Executive Offices,

Airport Blvd. #400,

Burlingame, CA 94010, United States

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